WARRANTY PAGE
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WARRANTY INFORMATION
1) Terms and Conditions. Q Guitar Limited Warranty is solely given to the original
purchaser of this Guitar and guarantees that the instrument purchased shall be free from
defects in workmanship under normal use for as long as the instrument is owned by the
original owner only. However, the Limited Warranty does not apply to the following:
A. To any defects caused by abuse of, misuse of, or modification of the instrument.
B. To any defects caused by improper maintenance of the instrument.
C. To any damages caused by exposure to extremes of temperature and/or humidity.
D. To any defects involving subjective personal likes or judgements.
E. To wear or breakage of strings, frets, finish , neck angle or any normal wear and tear of
the instrument and its parts.
F. Normal maintenance to guitar.
2) Obligatory Limitations: The obligations of Q Guitar, is limited to repair or replacement
of parts of the instrument found to be defective under this Limited Warranty. In no event
shall Q Guitar be liable for any indirect, incidental or consequential damages, including but
not limited to time, wages or lost profits, of any nature or kind or for damages to or loss of
property.
3) No Other Warranties: The Limited Warranty set forth herein constitutes the entire
warranty and representation of Q Guitar with regard to its Steel String and Nylon String
Guitars only. This Limited Warranty shall be controlling over any conflicting terms and
conditions of any purchase orders, contracts or invoices which may be executed in
connection with the purchase of the Q Guitar musical instrument. No representation or
warranty, whether it be written or implied, made by any Q Guitar salesperson, dealer,
agent, representative or employee shall be binding upon Q Guitar, other than as set forth
herein.
4) Claims & Procedures: Claims for warranty performance and service shall be made by
sending the instrument, shipping and insurance being paid by the instrument owner, to Q
Guitar at the address shown above, and must include the following:
a. A description of the nature of the defect or problem with instrument;
b. Proof of Purchase and evidence confirming the original purchase by purchaser
(i.e.-copy of the sales invoice or receipt.);
c. Name, address and phone number of the original purchaser to whom the instrument is to
be returned.
Please contact me at admin@qguitar.com directly so we can discuss the course of action
to be taken to remedy any problem before shipping the instrument.
5) Repairs: Course of Action taken by Q Guitar will be to review the description of said
defect or problem, examine the instrument, and make repairs, replacements, and service
the instrument as appropriate under this Limited Warranty. Upon completion of the repair,
the instrument will then be returned by Q Guitar to the original purchaser with all shipping,
handling and insurance to be paid by the instruments owner. However, if it is determined
that said defect is not covered by Limited Warranty or is excluded from this Limited
Warranty, the instrument will then be returned without repairs or replacement, with shipping,
handling and insurance charges to be paid by the instrument owner.
6.) Important Care Instructions: Your guitar is constructed from solid wood that was
carefully dried. Solid wood absorbs moisture in wet climates and gives off moisture in dry
climates. Depending on your climate, such as mountains, deserts or cold winter areas, you
will experience humid and wet weather occasionally, which could cause your guitar to
crack. If not taken care of properly, your guitar will crack. This damage is substantial and is
not covered by this limited warranty, but can be easily prevented by storing your guitar in its
case. Buyer hereby indemnifies Q Guitar, LLC, for any and all damages that may arise due
to neglect and improper care of instrument.
1) Terms and Conditions. Q Guitar Limited Warranty is solely given to the original
purchaser of this Guitar and guarantees that the instrument purchased shall be free from
defects in workmanship under normal use for as long as the instrument is owned by the
original owner only. However, the Limited Warranty does not apply to the following:
A. To any defects caused by abuse of, misuse of, or modification of the instrument.
B. To any defects caused by improper maintenance of the instrument.
C. To any damages caused by exposure to extremes of temperature and/or humidity.
D. To any defects involving subjective personal likes or judgements.
E. To wear or breakage of strings, frets, finish , neck angle or any normal wear and tear of
the instrument and its parts.
F. Normal maintenance to guitar.
2) Obligatory Limitations: The obligations of Q Guitar, is limited to repair or replacement
of parts of the instrument found to be defective under this Limited Warranty. In no event
shall Q Guitar be liable for any indirect, incidental or consequential damages, including but
not limited to time, wages or lost profits, of any nature or kind or for damages to or loss of
property.
3) No Other Warranties: The Limited Warranty set forth herein constitutes the entire
warranty and representation of Q Guitar with regard to its Steel String and Nylon String
Guitars only. This Limited Warranty shall be controlling over any conflicting terms and
conditions of any purchase orders, contracts or invoices which may be executed in
connection with the purchase of the Q Guitar musical instrument. No representation or
warranty, whether it be written or implied, made by any Q Guitar salesperson, dealer,
agent, representative or employee shall be binding upon Q Guitar, other than as set forth
herein.
4) Claims & Procedures: Claims for warranty performance and service shall be made by
sending the instrument, shipping and insurance being paid by the instrument owner, to Q
Guitar at the address shown above, and must include the following:
a. A description of the nature of the defect or problem with instrument;
b. Proof of Purchase and evidence confirming the original purchase by purchaser
(i.e.-copy of the sales invoice or receipt.);
c. Name, address and phone number of the original purchaser to whom the instrument is to
be returned.
Please contact me at admin@qguitar.com directly so we can discuss the course of action
to be taken to remedy any problem before shipping the instrument.
5) Repairs: Course of Action taken by Q Guitar will be to review the description of said
defect or problem, examine the instrument, and make repairs, replacements, and service
the instrument as appropriate under this Limited Warranty. Upon completion of the repair,
the instrument will then be returned by Q Guitar to the original purchaser with all shipping,
handling and insurance to be paid by the instruments owner. However, if it is determined
that said defect is not covered by Limited Warranty or is excluded from this Limited
Warranty, the instrument will then be returned without repairs or replacement, with shipping,
handling and insurance charges to be paid by the instrument owner.
6.) Important Care Instructions: Your guitar is constructed from solid wood that was
carefully dried. Solid wood absorbs moisture in wet climates and gives off moisture in dry
climates. Depending on your climate, such as mountains, deserts or cold winter areas, you
will experience humid and wet weather occasionally, which could cause your guitar to
crack. If not taken care of properly, your guitar will crack. This damage is substantial and is
not covered by this limited warranty, but can be easily prevented by storing your guitar in its
case. Buyer hereby indemnifies Q Guitar, LLC, for any and all damages that may arise due
to neglect and improper care of instrument.
| PLEASE EMAIL OR CALL FOR AN APPOINTMENT admin@qguitar.com or Phone 724 207 0962 |
Contact the Q below
Q Handcrafted Custom Acoustic and Classical Guitars